I remember when the Fairphone (2?) did not ship a charger, it received a lot of flak from users too. Can’t make everybody happy .
An argument pro-charger in that special case is that charging the L5 seems a rather finnicky thing and not all combinations of chargers and cables worked. So having a known-to-be-working charger as a reference is a good thing, I guess.
Agreed on an option to cut the waste if possible. USB C cable (braided for longevity) + silicone case that has two slits in the back for appending a velcro strap (already have my own strap) for runs/workouts would be nice, don’t really need an adapter given I have multi USB Anker one.
Totally understand if impossible though given the logistical complexities of adding this kind of option at scale.
Headphones given with phones are always bad, so i agree on that for sure.
I do not own a USB-C cable nor charger, but i would gladly choose the option to not get them if there would be the option. I don’t use chargers, i charge my phone through my PC. For the cable, well, there are USB cables that give you life-time warranty, so i will take one of those in the future anyway, probably.
EDIT: If you’re interested, Ranpow is a great choice for life-warranty USB cables, they use nylon/alluminium and it’s not expensive. So yeah, i’d prefer that cable over whatever they will give me, for sure.
I’m ok not having the headphones, but no charger and usb cable is. Chargers degrade over time, as do cables, having a brand new charger and cable with your brand new phone is a must. Also Purism doesn’t know what kind of charger/cable combo you already own and chargers are not all created equal (output etc.). By supplying a charger cable combination it provides them with a known quantity if there are problems with your phone. Chargers and cables purchased in bulk from a Chinese manufacturer are literally worth nothing per unit in bulk and costs nothing for them to throw it in, same goes for the headphones. The real expense is the cost of the development and paying the engineers etc to produce a great product. As always it’s the labour that is expensive, the actual devices are not.
I definitely don’t currently own a compatible charger / the cable to go with it. So I will not have a working phone if I don’t get a charger and the associated cable. So I definitely won’t be a happy customer.
It is arguable that for original backers / existing orders it is a breach of contract to fail to supply something that was supposed to be supplied. It should be legally viable for a future change to the ordering web site to allow the user to suppress individual accessories when ordering. However that actually creates a fulfillment problem for Purism since then they can’t have a stack of a thousand phones already in boxes ready to go. They would either have to pack-to-order or to know the probable demand for each combination of accessories and pre-pack an appropriate number of each or to have each packed and despatched separately (which introduces its own waste) - and all sounds like a hassle either way.
Your average user won’t know what is compatible with what. If the user already has a random collection of chargers and cables and the L5 shipped without either … will it work to reuse some charger and some cable? will it destroy the phone? will it degrade the functionality of the phone? will it generate extra support calls to Purism with people who have an apparently “DoA phone” but really it’s just a problem with the charger or cable?
Regarding bullet point 3, you can see why the EU is talking about going in the direction as per link above - but until they do and allow enough time for that to flow through all manufacturers / supply chains and allow that to reflect in what users already own i.e. flow to the end user - not much can really be achieved.
Most of what I wrote about chargers also applies to headphones (except probably the headphones can’t destroy the phone even though the phone could destroy the headphones).
If Purism fails to supply headphones, I can try my existing phone’s headphones. If they work, great. If they don’t work then I have to order a pair from Purism, with associated shipping and Customs costs. For headphones at low cost, the overhead costs could swamp the cost of the goods. So if it works for the EU with chargers, maybe they need to go in the same direction with headphones (and, no, I don’t want Bluetooth headphones, thanks).
I do use headphones for calls for my existing phone from time to time. Not extensively but it would be unfortunate not to have that option. I could live without it if I had to.
Ooh, this is exactly what I have needed for quite a while now! I have had a couple beloved peripherals die from failed USB cables and I have had way more USB charging cables die than any other item, so this could be super helpful! Thank you very much for the reccomendation ^ω^ !
Certainly the MTBF of cables is much higher than chargers, but the real issue is that the engineers designed the phone and as such the charging system to require a certain amperage to deliver enough juice to make the charging process practical. The minimal cost of the charger, cable and headphones is far less than the headaches of dealing with customers who run puri.sm’s door in because they didn’t supply those things in the first place. This thread is really nit picking and on the scale of things, the savings vs the customer support nightmare created by not supplying those things is not worth it by a long shot.
Charger and cable is a must. I am always short of them, I even had to buy a charger and a cable last month.
Quality of headphones may be bad, so they could replace them by a case, but they won’t since the case is more expensive than the earphones.
The phone (and the earphones that come with it), have a 4-pin connector, stereo plus microphone AFAIK.
Not only are those less likely to be in your drawer, it is also very likely that the microphone port would go unnoticed by most customers if no earphones were in the box.
For the charger, I don’t own any USB-C device yet. Also, for a good user experience it is important that the charger is capable of charging 3500mAh at a decent speed.
There would be folks “I’ll use my 5yo charger with an adaptor - whoa, this is slow. Purism how dare you”
Also I would not assume Purism packages the cheapest thing they can get. I’d expect mid-range, okay for most people. But the price for Purism is still very low.
So, then they’d offer it without charger / earphones and you get savings of… uhm… five bucks? Ten at most. And then people will create threads rambling about how they feel cheated by that offer and that it would need to be at least 30 bucks cheaper.
About e-waste, also think about the scale at which Purism operates.
I think there have been about ~400k Fairphones sold until now - in total!
If Purism manages to touch those numbers, not only is it more relevant to think about e-waste, it will also be more manageable to offer more variants. Maybe even with cases.
Purism has stated before that they don’t currently intend to offer cases, and one of the reasons is that people want very different cases. Again, something that only makes sense for them at larger scale.
The power bank should be great, but without solar panel. The dimension of the built solar panel is unable to do a real charge in a average time of 4 hours of plenty sun. I have bought someone like this you posted and pretty sure the solar panel it will never full charge the that powerbank. If you want, you can buy a real solar panel and charge from there. IMHO
I’m all for that sentimentally in reverence for Art Bell who’s whole studio was solar (RIP). I know it would be weird capitalism wise, but Purism might consider offering a space/page for tested third party accessory vendors.
Is this trolling already? I guess that this was not on topic that Purism puts solar powered battery packs into the package. ;-D
To me it seems a lot of ppl here have a lot of low quality accesories which break rather quick -
The argument of not having accessories that match exactly is understandable, on the other hand I would expect that purism fulfills the standard (USB-C, headphone jack, docking station etc.) so that any good quality product will work and it’s not necessary to use their accessory. If not it would feel like apple to me - where you have to buy accessories from licensed companies just to let apple swim in money. ^^
Not “match exactly” the way apple’s accessories must match exactly. The term “matching” here mainly applies to the power supply, but even then any similarly-rated power adapter with a USB C cord will work, as will any standard headphone with a 3.5mm cord.
This is actually the crux of both sides of the argument. On the one hand, you can get those accessories from anywhere, and lots of people already have them. On the other, purism will supply something that definitely works. This is why, in my opinion, if there’s a way to get no accessories then it should be optional. Let the user decide for his- or herself.
I guess they could give us the option to to choose which accessories we want with a simple email, like they already do with the modem. Everyone would be happy this way. Ok, maybe almost everyone.
agreed ! choices-choices - i would pick mine to ONLY include the phone with NOTHING extra …
should Purism also ship that in a smaller more compact box ? that way shipping by air is more efficient because you could cram more stuff inside … density per volume = increased efficiency and lower overall costs (but that is for when they catch up to Apple or Samsung in terms of bulk shipments)
likely not going to happen in the near future … most people don’t have the slightest clue about how to pare 3.5 mm jack-poles to the phones capability or buy a quality charger for the phone …
btw the usb-charger supplied by Purism in the box is a type A female … so you would need a type A-male to type C-male as a separate replacement cable … or was it a type C female port ?
It’s A female C male for the current batches.
EDIT: Well, this is confusing. The birch phone that TLG got has the c to c cable, while in the manual it says a to c: https://youtu.be/7j7Hlewv9Dg?t=171
Can someone clear this up?