I just got my Librem 5 few days ago. I put my sd card in the tray without SIM, just to try it out.
Everything works great, including the sd card, but now, when I want to take the tray out again, I can’t.
When I press the pin in, it pops up, just enough to be able to grab it and pull it out, but when I try, it won’t move… I can press it back in and the sd card still works in the phone, but I can’t get it out again.
I was willing to take it apart to solve this somehow, but it seems that I have to take the tray out first in order to be able to disassemble it. And also, it’s new, I don’t want to break something and void the warranty.
So I’m asking, if anybody had any problems with the tray. Should I try to apply more force to get it out or will I probably end up breaking something? I’m guessing I have little choice then to contact the support and send it back, right?
Thanks for any advice.