I’d like to throw out some feedback about feedback requests.
It is my experience, and others I’ve talked to, that while asking for feedback is good; making changes from feedback can cause problems.
Hear me out. It has been out experience that if users are content-happy with where things are they would rather keep using than provide feedback that says “it’s fine don’t touch it”, yet when very little feedback is given by a handful of people and changes are made that much larger group may now go up in arms with something like “I liked it the way it was why did it change”.
For me there are two primary pieces at play. People whom are happy with how things are would benefit themselves responding to surveys saying exactly that. And the people/companies performing surveys should consider how many responses they got and whether it represents their userbase, or just a few outlier’s.
I’m not trying to say this is the case here, but rather shed some light on a potential challenge with this method in general and maybe even get a few more people to contribute even if it’s just to say “this has everything I need laid out in a way that is comfortable for me” because that is, in general, good feedback.
With all of that said, I don’t use this currently and I apologise if this was unwanted here, it sparked my memory and seemed the most appropriate time and place at the current moment.