On March 23 I reported a problem with my Librem 5 Liberty cellphone. I
received an automated response the next day (#8100). I’ve heard nothing since.
This is a $2000 product that is under warranty. The problem still
persists.
Why has there been no action on this matter?
Oh, there are already several threads that delve into this - here are some of them (there are many more if you do the search):
And a more official note from a while back:
A month has passed? I hate to say it but that’s nothing…
[I also wonder how that onboarding is going… or did they already escape 
]