I have a brand new Librem 5 non-usa edition which is only two months old and I’ve been using it up to today since October 10th (a little over two weeks). Here’s my reasons why I stopped using and it went back to my GrapheneOS Pixel 5A:
Unreliable modem: Cellular data will cut out randomly and you have to flip the switch to bring it back… What’s even worse is when the signal strength randomly drops and you have to restart the phone to get it back to full strength. These issues are highly visible when playing music using spot (a GTK spotify player), which stops playback when the cellular data drops out. I’ve even installed that new feature that shows a little icon when internet connectivity drops, and I see that every time this issue occurs. I’ve tried setting the autosuspend delay from values 1000 up to 5000, but it doesn’t make a different except perhaps in how long before the issue happens again.
Unreliable call audio: I’ve had a couple times where I call someone and I can hear them, but they cannot hear me at all, and this is without using speaker mode. The only way to fix this issue is to completely reboot the phone, which means you could miss calls and texts while that’s happening. This is honestly my biggest problem, as without reliable calls and texts, what are you even doing??? That’s the core functionality of the device, and I have to get all the calls and texts I’m sent as I’m doing interviews for jobs and need to know what’s going on. I’ve also had issues with the dialer freezing up after I hit answer and still showing the “incoming call screen” while I meanwhile hear audio coming in but they cannot hear me.
VPN issues: Can’t get MMS if you’re using a VPN.
Small nitpick: No autocorrect on the keyboard so you’re going to make a lot of typos when texting. Not very professional.
Call audio problems #2: Not only does speakerphone give terrible audio quality to the end person due to a echoing (I think noise cancellation isn’t using both microphones to cancel out the speaker sound properly), but I also have a separate issues where when I try to use my Bluetooth headset and switch between speaker and the headset, I cannot switch back to the headset mode again during that call.
Camera issues: The cameras are still not fully working. The colors are hazy and washed out, and there is no auto-focus
GPS issues: Not only is AGPS (assisted GPS) not currently configured which means you have to let it sit for like 15-30 minutes to get a location fix, but there isn’t any magnometer support hooked up in pure maps or gnome maps. So when you’re moving slowly you start to have the GPS jump around because it has no idea of the direction you are traveling. This also means when you’re hiking it won’t do a very good job of navigating you.
Battery life: I actually found the battery life of the device to be quite reasonable compared to my past use of a PinePhone and PinePhone Pro as daily drivers. The issue is that without functional suspend (still), the battery will drain to nothing in a matter of hours without you even using the device. If you enable suspend you then have the problem that alarms don’t work and according to other users it’s actually increased the already unreliable modem’s amount of issues.
UI Quirks: I’ve had freezing of the UI at times which required me to lock and then unlock the screen again in order to fix it. I can’t see the call duration in the dialer, and the dialer is stuck in 24 hour time format despite my system time being set to 12 hours. Unlike Plasma Mobile phosh has no battery display for attached bluetooth devices. Firefox got an update a week after I got the device which caused the UI to overlap and it makes some of the menu function completely broken. There’s still issues with some of the UI going off screen and gnome-software being awful to interact with especially. And finally, I encounter problems with swiping not always working right in phosh for some reason (I have no idea if it’s freezing or what) require me to fumble around with mulitple swipes to open the task drawer.
Purism: Please fix the phone. This is supposed to be a phone, not a computer brick in your hands!
What good is convergence if you have no internet? What good is a phone if you don’t always get incoming calls and texts or a person on the other line either gets poor audio or none at all??