It is hard enough convincing ordinary users (think family and friends) to use free and open source software when Microsoft, Apple and Google have ingratiated themselves into all aspects of our private life and business affairs. In their business model, we are their product and they give us very powerful, reliable and useful tools (iPhone, Facebook, Google services) in exchange for spying on our every word, action and thought to sell on to the advertising sector and others. Their products are addictive, hence the alternatives that respect freedom need to be compelling and just as easy to use.
The problem is that it’s hard to develop and maintain FOSS alternatives in this precarious world that will be adopted by users who neither understand computers or the freedoms they loose.
Ordinary users who might be interested in the freedoms and privacy the Librem 5 that is meant to help protect would be put off by a) the delays and b) FUD around the project. These problems are not due to external malicious forces, but Purism itself poorly communicating problems at best or mismanaging the project at worse.
Much of the insults flying around here are off putting to ordinary people and unhelpful for the cause of protecting users freedom and privacy. However, it is bound to happen with such an important product that is not having an easy birth.
Our brothers and sisters who are ensnared by their iPhone and Google spybricks will look at us as fools due to the delays, problems and childish behaviour of some. Purism’s conduct may hurt their own reputation, but it also bleeds into the free-software / open-hardware movements too. Normal users will laugh at us waiting for our GNU/Linux FOSS open hardware phone … in 2020, 2021, 2022… that overheats.
It could and should have been so much better than this situation.
In the end we loose both our freedoms and dignity.
We collectively need to ask Purism for clarity on what is happening. They have lost a lot of goodwill over the past few months. If they had said up front (say in June) that the phone won’t be ready until Q2 2020….most of us would be cool with that. Saving many pages of heated debate here and elsewhere.
Lets hope it works out well, but hope does not fix problems.