Estimate your Librem 5 shipping

Order date: 2019-05-04
Verification email: 2023-02-15
Email response: 2023-02-17
Shipment: 2023-03-24
Received: 2023-03-30


I hope I am wrong here, but did you really pay 197 + 136 + 60 + 10 = about 400 euros in taxes and fees?!

I read it as 197 total with everything in parentheses after being the breakdown of the 197.

Ah, sure. My bad. Still a lot. But far less outlandish.

Waiting for August 2019✌


Ordered: 2019-07-30
Verification E-Mail: 2023-03-23
Response: 2023-03-23
Shipment notification: 2023-03-27
Received: 2023-03-31

Taxes (librem5+2nd battery etc… (Net price 742$) + DHL fees)) all together ~178€
Country: Austria


Ordered: 2019-07-16
Verification E-Mail: 2023-03-09
Response: 2023-03-15
Shipment notification: 2023-03-27
Received: 2023-03-31

Country: Germany


feels bad man being a 2019-02-15 order with no word on when I’ll get mine

You’ll want to contact to check on your order.


You need to contact them or check your email or spam. Cause I got mine 2019-4-1

1 Like

Ah I was going to make contact today since I made that post late last night but seems like someone saw my post and contacted me first.


Ordered: 2019-07-31
Verification E-Mail: 2023-04-03
Response: 2023-04-05
Shipment notification: 2023-04-07
Received: 2023-04-13

Located in the US



Great news to see the delivery goes on !

For the lucky people who recently received their L5, what was the comment in the “Estimated Shipping Date” section of your order status, before the L5 was sent ?

I ordered mine in mid of september 2019, and I still have the verrrrry old message “Estimated Shipping Date: Librem 5 - To be determined based on CPU availability. Please check back later.”



“Awaiting for Shipment” or something similar.

Ordered: 2019-07-31
Verification E-Mail: 2023-04-04

I don’t reply to shipping and receiving dates, since each time frame is within 7 days like for all other people. My order was one of the last with 649$, so very soon Purism will start to ship 699$ devices.


I’m at the Verification E-Mail / Response stage and my order still reads " Awaiting Shipment Estimated Shipping Date: Librem 5 - To be determined based on CPU availability. Please check back later. "

1 Like

thank you

so next step is definetly to receive the verification mail.


Yes, indeed.

Same here it only shows that it’s awaiting shipment.

Ordered: 2019-07-12
Verification E-Mail: 2023-03-09
Response: 2023-03-09
Shipment notification: 2023-03-30
Received: 2023-04-05

Country: Switzerland


I ordered my L5 in September of 2019. It wasn’t too long after I placed my order, that the refund scandal and negative discussions occurred on this board because people weren’t happy. No one was getting either refunds nor their L5 then and it was obvious then that Purusm had unilaterally and retroactively changed the refund policy, effectively screwing a lot of people with no direct admissions nor apologies. So my guess is that L5 pre-orders dropped sharply at that point as people who were new to the forum read the negative comments here at that time. If that is the case, then my shipment is probably less than five or six months from being shipped now, behind fewer orders in the queue. I base this not on what Purism says they’ll do, but by my watching what they are actually doing and have done in the past. If they ship sooner, I’ll be happy.