DHL Express emailed you in advance?? Do you have a DHL Express/business account?
My delivery man just showed up at the door and demanded the exact amount of VAT/fees in cash (no spare change). My existing account on dhl.de was irrelevant as DHL is a separate entity from DHL Express.
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oops ! looks like the ministry of security from your country decided to deliver the L5 in person to your door by impersonating a DHL employee 
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Just added mine to the shipment list. For the record:
Backing date: 2017-09-17
Shipping announcement mail: 2021-01-26
Shipping: 2021-02-18
Arrived: 2021-02-25 (Germany, after 5 days in customs, cost was EUR 113.48)
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Hereās my record:
Backing date: 2017-09-17
Shipping announcement mail: 2021-01-29
Shipping: 2021-02-10
Delivered: 2021-02-18 (Germany. Had to pay 125 EUR in cash, mostly custom)
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Donāt forget to update the table at the beginning of this thread:
Thanks
Backing date: 2017-09-17
Shipping announcement mail: 2021-01-26
Shipping: 2021-02-08
Delivered: 2021-03-01 (Germany. Payed 112 EUR via Paypal)
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Today I received my Librem 5.
Backing date: 2017-09-19
Shipping announcement mail: 2021-02-15
Shipping: 2021-02-23
Delivered: 2021-03-01 (Austria Had to pay 128.19 EUR in cash, mostly custom)
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That is about 20% TAX (mostly VAT and DUTY.). and probably āHandling feeāā¦
The average for the EU coutries i think.
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I just received my unit today, so letās add another data point.
Backing Date: 2017-09-24
Shipping Announcement: 2021-02-26
Shipped: 2021-03-05
Delivered: 2021-03-10
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On the basis of the info in this thread, it appears that since the L5 Evergreen was released on 11/18/20, that Purism will have shipped ~1,000 phones in 4 months or ~250 phones/month or ~8-9 phones/day. Is that what weāre seeing here?
By the way, does anyone know how many each of Aspen, Birch, Chestnut, and Dogwood were shipped prior to Evergreen?
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Wait theyāve only shipped one month worth of orders in total? I ordered like somewhere in januari 2019, itāll take years before i get mine at this rate. man Iāve been patient for a long time, but this is pretty disappointing.
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I donāt understand why it is so difficult for so many people to understand that when 50% of orders are placed in 3 months and the other 50% are spread over 3 years that it will take longer to get through the first 3 months than the following 6 monthsā¦ Measuring shipping progress based on order date is massively flawed and will result in wildly inaccurate estimates of future shipping and of shipping progress.
With that said, I think it would be easier for people to understand if Purism was transparent about the order shipping progression showing #X/Y progress instead of obfuscating order numbers so that this kind of progress tracking is required to involve some amount of guesswork.
This information is also obfuscated and not published anywhere. Also based on what individual customers have shared it does not appear that A-D batches were 100% First In First Out. This is inferred from incomplete information due to lack of transparency on this front.
And to head off some of the counterarguments, yes I know that Purism is more transparent on this than pretty much every other company, however being more transparent doesnāt mean itās unreasonable to acknowledge when there is something where there isnāt transparency.
I have also estimated 250/month instead of the 500/month Iāve seen commented elsewhere. There have also been comments on this rate increasing but I havenāt taken the time to try to estimate the increased rate of shipping or month over month shipping ratesā¦ Those would be nice numbers to have and would normally provide meaningful insight into shipping estimates.
The big wildcard is of course the chip shortages which mean that at any point shipping may slow/stop due to lack of parts which is mostly beyond purisms control.
At the current estimated shipping rate Iām looking at between 8 and 16 months for delivery, Iām hopeful that shipping rates will improve and that the supply will stay availableā¦ But hey itās at least less time remaining than time passed at this point.
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500 phones/month was the throughout they seemed to have reached at the end of January, not an average. It resulted from their shipping estimates emails.
So, the question is: do they ship according to those reliable estimates given at the end of January for the period until May or delays have occurred?
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And there doesnāt seem to be any shipping delays so far!
This is not difficult to understand per se 
, the problem is just that this is basically all we have to go by.
The information Iāve gotten from purism usually turns out to be wrong when it comes to shipping dates, which is to be expected for a project of this size. But currently though, it has come to the point where itās become laughable. When I (and i guess the same is true for many other backers) ordered this phone, it was to be the first fully free gnu/linux smartphone, made for consumers to be repairable etc. thatās still a great goal, except itās hard not to compare it with things like the pinephone, which has beaten the librem 5 at (almost) every front, most notably in terms of availability. Itās a phone you can actually buy and receive.
I wouldnāt want one of those, because of itās lack of focus on software freedom (I still love the project for what it is), but it kind of makes it apparent that purism just bit of way more than they could chew. The preorder date was literal years ago now, and we are almost at a point now where even though purism works on the software, the librem 5 in itself isnāt going to shape the market for mobile linux software as much as itās alternatives already are. Purism has created a great set of tools that are already actively in use, but itās starting to look like theyāve produced too little too late when it comes to the hardware 
/rant apologies for this entire thing in advance. Iāll get over the disapointment of seeing these numbers in a day or so.
What?? ā¦ itās off-topic, but come on! are you kidding?
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āoneā referring to the pinephone. The software freedom part is what has drawn me to the librem 5 in the first place open source hardware drivers and operating system are a great selling point for the librem 5.
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You arenāt wrong, but that doesnāt tell us much about future shipments, because this isnāt a linear process. An electronics assembler in China can produce 10k of the Librem 5 in a week.
The unknown variables are:
- whether Purism has the cash on hand to pay for manufacturing in large lots or Purism is waiting for more orders to finance more production,
- whether Purism can get all the required parts due to the current global chip shortages,
- when Purism will get FCC certification (and have the lab testing to assert CE certification),
- when Purism will have solved enough of the software issues so that it can ship in large quantities without overwhelming the support staff with customer support tickets,
- how fast the Fulfillment Center in Carlsbad, California can install modems, then test, package and ship phones,
- whether there are quality control issues with the hardware that need to be resolved before Purism can ship in large quantities.
It is my speculation that variable 1 is the most important, and variable 3 should be solved soon. In my opinion, Purism should ship as soon as it can and ignore variable 4, since the vast majority of customers are early adopters who will be far happier just to get the phone, and can deal with having to use the forum for support. However, there have been enough people reporting on this forum and Reddit that they had to send the phone back to fix a hardware problem, that it seems likely that variable 6 is still an issue.
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Pine64 does not invest a dime into developing drivers or an operating system. I love my pinephones and would not want to part from them. But a big share of the software stack they run has been developed by puri.sm employees on their payroll. The pinephone doesnāt put any hurdles into your way to freedom (in contrast to other vendors) but they are not building the road themselves.
P.S. well, 10$ of the community editions went to the respective OS communities, so ānot a dimeā is wrong.
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