Estimate your Librem 5 shipping

Hardware Librem 5
816

Received Librem 5 USA today.
Original order of Librem 5: July 16, 2019
Upgrade to Librem 5 USA: May 17, 2021
Confirmation email: Oct 5, 2021
Shipping email: April 12, 2022

finally!

14 Likes
817

Great, people who ordered their Librem 5 after me are getting them but not me.

1 Like
818

If youā€™re taking about @sbin, they ordered a L5USA not L5. I believe thereā€™s a separate thread for the L5USA but itā€™s much less active so it seems to be missed fairly regularly.

If you are talking about actual L5 orders then as others in this thread have been advised you should email support and find out what happened. Also verify you didnā€™t miss anything in your junk/spam filter(s).

7 Likes
819

Thank you for the response.

820

If the supply chains for the Librem 5 and the Librem 5 USA are separate, then shouldnā€™t the first priority of availability for CPUā€™s go to the Librem 5 (non-USA) customers?

In a normal world with no CPU shortages, the CPUs for the non-USA version would come from a distributor in China and the USA version would be sourced from American parts suppliers. But now, the CPUs must come from where ever Purism can get them. So how does Purism go about sourcing the CPUā€™s in a fair manner? If any CPUs come from outside of the USA, then the story to justify the Librem 5 USA customers cutting in line would not hold up if the Librem 5 USA customers are getting some components (especially the CPU) that were shipped in to the USA from somewhere else. I am guessing that the supply lines are likely mingled. Is that not the case?

2 Likes
821

yes, thatā€™s why I paid that extra dollar for the USA version.

822

US and China have separate stocks and moving things between them isnā€™t easy or cheap (although it does happen when that actually makes sense, but rather in US->China direction). Also, the amount of L5USAs being produced wouldnā€™t really move the regular L5 queue forward that much.

9 Likes
823

Right, so you could skip ahead of those who were in before you.

1 Like
824

If you have one queue in the supermarket and another checkout will be open, you are free to leave your queue (for additional Extra Money, and a different Product) to switch.

Its more like cancel your order and buy some replacement. I am like 3000 oders in the queue behind you two and from my view its good. The first queue will get shorter and faster after movement.

Switch too if you like or try to buy one on ebay. Germanys ebay offer 4 Phones between 600 to 800 Euro, right now.

6 Likes
826

What donā€™t you understand about that?

827

8 posts were split to a new topic: Phone arrived advice

835

Excited to see some new posts in this thread, then disappointed, that they were all off-topic. :frowning:

12 Likes
836

Librem 5

Order Date: January 10, 2019
Order Status: Awaiting Shipment

1 Like
837

Librem 5

Order Date: March 2018
Order Status: Awaiting Shipment

838

Enough! Awaiting shipment helps nobody.

9 Likes
839

  1. The person quoted above received their pre-ordered phone 6 weeks ago (30 weekdays).

  2. There were about 40 pre-orders in February of 2018 and about 40 pre-orders in March of 2018.

Hasnā€™t Purism been able to ship about 500 phones in a month, when they had a large supply?

Why is it taking multiple months to ship out less than 50 phones if they have hundreds of them?

Is the shipment of that batch of 1160 phones from January being delayed?

840

My best guess (estimate) is that they have either finished or nearly finished going through that stock, they probably held some quantity to handle defective devices etc and may ship some quantity of those over the coming weeks, but weā€™re likely back in a state of hurry up and wait for more product to be manufactured.

This does, to me, imply that the next batch will likely get through a large time period of the remaining backlog. Though we donā€™t have estimated order quantities for most of the remaining months between March October 2018 and today as Purism has obfuscated (by having randomized order numbers) and withheld that information.

As such most of us remaining are not going to have much of a way to reasonably estimate shipping, though we can continue to track it.

2 Likes
841

What are you basing this statement on?

1 Like
842

They have already shipped at least one pre-order from February of 2018, and there were about 40 orders in all of that month.

Source:

Based on this information and my own order date, they have shipped less than 50 phones in the last 6 weeks. And that is a generous statement, considering the person mentioned in my previous comment received their pre-order 6 weeks ago. The pre-order was shipped some time before that.

When Purism posted on Twitter about receiving 1160 phones in January of this year, they had already shipped about 2800 phones. Even if half of the phones are defective, the remaining half should cover all pre-orders through April of 2018.

So Iā€™m just wonderingā€¦ What is going on? Is the majority of units defective or something?

There appears to be another one of those multi-month delays in shipping for no given reason. If there are problems with a sizeable number of phones, Iā€™d rather they say something, even to directly message those of us that were supposed to get our pre-orders in quarter one of 2022. I check my Purism account and my email often and have not seen anything yet, not even the address confirmation and modem selection.

5 Likes
843

Now I see. I missed the part about your own order date as a point of reference in your calculation.

2 Likes