Yea I know I should call support, but I’d thought I’d throw this out there and see your responses are.
I get a call on the L5, and I answer, but the caller does not hear me. Works outbound calls also. If I call someone and talk, they can’t hear me. But I can hear them.
I wonder if it is some silly setting that I missed? I don’t really use my L5 for anything except to call myself when I misplace my 'droid in the house to find it by the ring tone. Otherwise it is just spam callers. So this may be a good thing. Of course I could really kill it by not paying my awesim bill.
It also sounds like a method to use an L5 voice call as a dead drop.
“… If caught or captured, we will disavow all knowledge of you and your team, should you decide to accept it. This phone will self destruct in 10 seconds… … … … … … … ppsssffftttt!”
Oh, other symptom, is when I talk into the L5, it echos back on the speaker. So I know the microphone works. It is just the other guy doesn’t hear a hear a thing.
I tested against myself on my 'droid. I call myself, answered. Then went to the L5, the L5 echos back. But no output on the 'droid.
Maybe try installing mumble from byzantium repo, and then install mumble and mumble server on some computer.
I tried that with a friend and mumble on the L5 seemed flawless. It was one of those odd moments where a 15 year old program can do like encrypted voice calls flawlessly or whatever even though all the programs expressly for that purpose today tend to have bizarre bugs and problems.
I dont think mumble was made to be a “responsive” UI for mobile, though. It’s just another fun way to test the mic.
How do I check that. Under what category in “settings” ?
Regarding the second suggestion the idea is to get the phone to work without some other software. (As advertised out of the box, customer shouldn’t have to do that.)
I think you are not the first customer to experience this kind of problem but I don’t know what the definitive solution is so maybe contacting Purism Support would be appropriate.
Can you clarify whether
it did in the past work reliably, or
it has always intermittently had this problem, or
something else?
Can you confirm that you are running byzantium? lsb_release -c
Your modem firmware is up to date. I would suggest troubleshooting your Librem 5 sound settings from here and/or using a headset with an included microphone.
