I ordered 2 July 2020 and so far have not received a shipping notice, but I did receive the initial address validation and the request on what I’d like to do since I ordered 2 storage devices. I have not gotten a follow up on those emails yet. My requested action was emailed twice to them on two separate occasions.
I get they are busy, but I hope I can get an email back with the answer to my request, and that my early order will not be regulated to the rear simply because I ordered 2 drives. (My proposed action was to ship the L14 with the larger battery and the second storage device on the side. Then when the 3 cell battery comes in, I would order that as well.)
This is not a knock on Purism. I know they are busy.
full disclosure - I flipped flopped on cancelling it twice. That might be what has my order regulated anywhere.
They may have asked for verification for the first few shipping weeks of orders (maybe the first pallet). Once your laptop is configured and packaged they’ll send out the shipping notice and post it.
That could be a problem. I believe they mentioned that it is now difficult to impossible to ship Lithium batteries by air, if shipping them separately, and that they are working on that problem. So your strategy may not be viable.
If you are in the US (or Canada) then you can ignore this post.
Like USB-C PD power bank for laptop, where you can switch the 3 cell battery for the 4 cell. This way you would have both M.2 usable and could use the other bigger battery as handy backup.
A threat agent so powerful that they are able to intercept the whole batch of laptops, however they can’t solder better than a 6 year old child when adding their spy microchips.
You can totally disagree with jaylittle but that’s clearly not what he was implying. I’m pretty sure he’s saying that these laptops should definitely go through QA and checks sufficiently strong that these changes can not go undetected if we want to believe that the boards are free from tampering.
I can totally appreciate this statement, and I’m certainly not inclined to let anybody off the hook for the miss on QA.
I guess I would just feel even more bothered if this was a Purism solution after receiving the units as opposed to manufacturers trying to meet deadlines. If this is a common enough occurance on production models it stands to reason that the mainboard should probably have undergone changes. That being said, not much can be said yet, the sample size is still too small.
I imagine that given the customer base of purism, its not a far likely that a strong agent tries to intercept the supply chain. If an obvious hotfix have slipped past the checking points and arrived to the customer, think about a more sophisticated supply chain attack.
I’m in support of purism and their goals toward privacy and security. But this mistake is of a high severity.
There should not be a sample size of even 1 for laptops marketed and priced at up to 3500 dollars for privacy and hardware security to ever ship to a customer looking like kids at a junkyard in pakistan added last minute soldering, 1 unit is one too many. It would not be accepted from a disreputable vendor, certainly not from one whos main and perhaps only selling point is security.
it does not really matter who came up with the “Solution” , it took a customer opening up their laptop for this to be discovered. That is bad for a normal vendor. It is B A D for a security focused vendor.
that should never have been approved to be shipped in such an atrocious state.