Dear [Used name omitted]
We are continuing to ship Librem 5 phones to backers, and we are excited to deliver your Librem 5 as soon as we produce it. Our team around the world is working diligently from chip sourcing to continuous software improvements to produce more phones and make the experience as exceptional as we can
We will keep innovating both on our software and hardware offerings, and are hiring. We will keep you informed regularly on how we are doing with the fulfillment of your Librem 5. We will be updating this product availability chart diligently.
Deliveries will continue over the next 12 months in batches as we spot-buy some of the harder to find integrated circuits to produce additional boards, the primary parts blocker for producing tens-of-thousands at once is the CPU availability which if bought today still has 50+ week lead-time, while it may arrive earlier (the industry is very short with inaccurate lead-times) we cannot count on spot-buying entirely nor can we count on parts arriving early in abundance. The ongoing supply for semiconductor shortage is intensifying. It is great to see some of you who ordered the phone early are sharing the news about getting the Librem 5. While deliveries are continuing, it will be directly tied to parts availability.
Advancing all the areas that we are improving to create a free and secure future takes immense investment, time, and patience; we thank you for seeing the value we bring (in software, services, and hardware) and being as patient as possible in the hardware delivery during these unprecedented times. Here are two recent customer messages we received that means a lot to our entire team:
“All the best for the last mile to start mass-production and shipping again. And thanks so much for the incredible innovation you brought about.”
“Just wanted to say thank you for not giving up. I’m still excitedly anticipating the Librem 5, am glad I backed the campaign, and I will wait as long as it takes.”
Thank you for advancing Purism SPC’s mission of a freer and more secure future.
Founder & CEO, Purism