To Purism: As you say “…Here, we will post the answers to some frequently asked questions, and update this document as new questions come in.”, could you please mark new questions/answers or changed answers to old questions somehow, for example in colors or whatever makes sense.
Thanks
if it were possible, the company could give a generic indication of the number of phones available for each individual lot and indicate, based on when the purchase order was made, to which lot to refer. So everyone would have a general idea and decide in time if they would accept the lot. moreover, everybody would know when he can think that the phone will arrive.
They are developing the case in retrospect - this is why some people (me) feel that the company have been at best disingenuous with their shipping release info.
I’m sorry, but I don’t agree with you. I will never think that the company is in bad faith. But do you know how many there are and how many things they have to deal with? what they are doing is mythical.
I am confused about the shipping announcement and the batch faq, one states unfinished switch caps (handcrafted) for aspen and birch, and the other states that the switches will just be the bare switch pole. So does unfinished mean no switch caps?
That is my understanding of it. I hope there may be some kind of cap later on that can be added. I like the Aspen for its collectibility, but bare switch caps is kind of a bummer.
Which I read as “handcrafted switch caps in Aspen + Birch, nicely capped switches in Chestnut+”
However, the FAQ indicates that this was a bug (contradiction) in the announcement.
Aspen: bare switch pole, without the ergonomic covers on top
@Richard, the available info leaves a definition gap for Birch. FAQ says bare switches for first batch, announcement says caps for Chestnut. Could it be that the bug in the announcement was that the cap-info for A+B was combined and should have been this: ?
Aspen: bare switches
Birch: handcrafted switch caps
Chestnut: capped switches
On the topic of kill-switches and the caps, or uncapped versions, I just thought for the first time what a problem it is to do kill-switches on a phone. I’m not an engineer, but it seems like one of those things that sounds easy until you start to try doing it.
a dust-tight seal for the opening in the case despite variations in the tolerances of manufacturing the boards, components, and cases
accessibility to operate the switches for the majority of human finger & nail variations
assurance that the switches will operate quickly and easily
assurance that the switches will NOT operate by an unintended interaction with a pocket, purse, case, or other things that come in contact with the phone
caps that will look natural in the case and not discolor or degrade in the finish over time and use
etc.?
Sure, this might be an hours work for a pro, but this is something that I don’t know if it’s ever been done before on such a device, so not an easy feat. I’m guessing that if the case of the Aspen batch is made so that you can work the bare switches, you also wouldn’t be able to get caps to install after the fact because it would screw up the 3rd & 4th item above. Maybe a case and caps from a later batch would fit the rest of the system though.
I would like to know about the logistics preventing people from being able to choose Fir. Considering there was a significant percentage of people that replied to the poll saying that they would choose Fir.
I think the ‘(hand crafted)’ is referring to the whole case/product not the switches specifically in that sense. I think it may be just an unfortunate placement of the ‘(hand crafted)’ next to the ‘unfinished switch caps’. It probably should have said:
Problem 1: Fir (probably) doesn’t exist yet beyond the base design of the Librem 5v1 and could be canceled.
Problem 2: That poll wasn’t posted by a Purism employee, so Fir being an option in the poll doesn’t mean that anyone should have expected to be able to wait for Fir.
Purism have invested time and money into developing the hardware and software for v1. They have also bulk purchased the components for v1. So I don’t think they could offer v2 to existing backers with no additional fee without losing some money. Or at least there is a greater risk of not recouping development costs.
Exactly. A pre-order now pays for the development and production of the 5v1. To shift a pre-order to the 5v2 is to ask for Purism to foot the bill for developing the next phone.
So on the https://shop.puri.sm/shop/librem-5/ page there is clearly pointed at stock keeping unit: L5V1. Is it to expect from Purism that there will be (any time soon or latter) new pre-order page for SKU: L5V2? Looks like you expect that the new development and production process will cost more than $699.00 (when new pre-order page published). And, it is not about shifting my current pre-order to batch Fir but an unofficial answer may help myself to know more about what price is to expect for v2 and if there is already enough willing power to start new (in parallel or by ending the current one) pre-order process, even if not tomorrow.