Received my L5 Evergreen on 5/18 (2 days ago).
I was ecstatic - I have been waiting a long time - longer than some you might say, as I supported the project and pre-ordered in Sept. of 2017.
I have followed the quick start guide to the letter, and I am not having a good experience with this device.
I cannot get it to charge past 60%, and it gets hot when I try to leave it charging to get past 65%.
The battery died completely on the first overnight, even after several hours of charging on the first day. Further, the first charge was only 1 hour, as per the quick start guide - then I powered on for the first time.
This does not seem to be a common experience with other L5 Evergreen devices from what I have read on the forums here - although these types of issues seemed more common with earlier versions previous to Evergreen.
I have contacted Joao about this to see if Purism will send me a replacement and pay for return shipping of my current device, as in it’s current state this L5 is completely unusable.
One other thing I forgot to mention, during the first few minutes after powering on for the first time, I saw a message briefly that it wanted to install an update - which disappeared before I could get a good look at it. So, shortly after I tried to check for and install updates, but I get errors saying that the updates are “not available yet” - my WiFi is configured and working - so I am wondering if there might be updates that resolve the battery charging and perhaps overheating issues?
Also, does the L5 have a mechanism that shuts the device down if it is overheating? I am wondering if that is why I can’t keep it running after it has been charging for a while.
I am 100% committed to Purism and the L5 - as I value what the L5 provides, and I understand it has been a difficult product to create and launch. If this device were anything other than a Librem, I might just abandon the product/company and just return it for a refund and move on.
For the L5 - I am determined to work with Purism and the community to acquire and use the L5.
I want nothing more than to be a happy L5 user and Purism customer (PS: I have a Librem Mini V2 that is working very well and I am super happy with).
I hope to join the rest of you happy L5 owners who are forging the way to changing the world of mobile computing.
If anyone has any suggestions or can point the way - I am very interested to try anything and do whatever it takes.
My L5 has been unplugged for about an hour, seems cool now - and it starts and seems to work as expected.
Settings | Power shows the battery at 59% and I have plugged the charger back in.
LED shows red for charging.
Wondering what to try next.