New Post: Improved Delivery Time for Librem 5 USA: May 2022 Update

For reference on where I was coming from.

Seeing things like this: Why can't the company provide a refund for a product never received

This:

And this:

Which make it look like refunds are being delayed until their point in the queue which hasn’t reached and December orders shipping in very late January or early February.

(Those each have their own threads so I’m not looking to have those conversations here, just showing examples of the information I was working with when making my previous post)

If we accept these as exceptions then Maybe the Librem 5 USA will be shipping from stock that arrives in June or July after all.

Though with the Librem 14 example of shipping backorders “from stock” by shipping from the pallet that arrived in the third week of January… that implies that Librem 5 orders may not ship out quickly from that stock, only that once the backorders ship from that stock they will continue to catch up while shipping from stock.

I agree that anti-interdiction related delays should not be used in the context of shipping JIT vs from stock as that would be a dishonest argument to make. The anti-interdiction service should be expected to cause delays all it’s own.

I wasn’t meaning to imply that now they aren’t but rather they missed the timeline of the first week of January that they set for themselves. I did think they missed it by more but it may just be that my limited information was the exceptions rather than missing by some small number of weeks.