New Post: Librem 5 Update: Shipping Estimates and CPU Supply Chain

tl;dr: Your communication, while still not perfect, has improved. Don’t spoil it by punishing the folks who funded your project for the mistakes made by you earlier in the project.

Long version:

Your initial communication strategy was based on representing the project as being way further along than it actually was, even if you had to be a bit “creative” with the truth. Evidently, this (and similar incidents, some of which are still ongoing, none of which have been properly addressed to my knowledge) did not inspire much trust.

Some backers might still be coming to terms with the notion that what they’ll receive is far from “almost ready”, as you kept insisting throughout most of the campaign. That’s upsetting. The reaction is understandable.

Cutting back on your communication won’t make the criticism go away. It’ll only fuel it, as it’s simply punishing people who’ve poured money into your project for a reaction that you’ve invited through your past handling of this project.

No, I much prefer your current approach. I rather hear an honest and realistic “I don’t know, and this is why”. That is what most of us have been expecting from the start, and it would be a shame to walk back on it now.


Please stop politics and division. This forum is one of the places where you can escape from that.


Purism is a social purpose company which aims to “provide freedom, privacy, and security” through hardware, software and services. All is politics here.

To come back to the subject, still no mail on the horizon?
Has the mailing campaign started?


I think the vast majority of people are reasonable and understand the situation. It usually the small minority that talks loud and emotionally. Smart people understand the problem and do not waste time accusing others. I am commenting because I see that there is a need for the other side view. I understand that it is hard to build what Purism is attempting, and even if they would fail, I would be grateful for their attempt to try to make it. People who talk loudest do not always represent the majority.

I am incredibly grateful for Purism Team trying to create beautiful products that give our freedoms-powers back. Projects like Purism gives me hope that there is a better tomorrow. Thank You!


Yeah. You are smart, you are reasonable, you talk normal and you understand the Purism language.

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Your passive-aggressive tone tells me enough about you


Please don’t provoke each other. Not only is it against the forum rules, it also doesn’t lead to interesting discussions.


Yes, to come back to the subject …

Has the shipping estimate email gone out for the remaining crowdfunders?

Asking for a friend. :wink:

Not yet, 26th September 2017 order here.

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There are some people here who are not Moderators but think they are and just love to argue , judge and passively aggressively insult those who post things they don’t like or agree with. Don’t have to mention names as they know who they are.

Please don’t stray off topic. Also, I can’t help but notice that you’re doing exactly what you describe. Next time you are passive aggressive I’ll keep your post hidden after it’s flagged.


Yay, just got my delivery announcement from asking me to confirm my delivery address! I am going to get a #librem5 a mere 3.5 years after paying for it :grin:. Excited. P.S. before you ask, I backed on Sep 27, 2017.


Received my estimate today!
Order date: 20 Sept 2017
Notification mail: 27 Jan 2021
Shipping estimate: February 14th - 19th, 2021


Ordered my Librem 5 on September 24, 2017 and just got my shipping estimate email.

Shipping estimate is between March 1st - 5th, 2021


Ordered 18 Sept 2017
Shipping estimate email 27 Jan 2021
Shipping Estimate 14-19 Feb 2021


Just got the email :slight_smile:

Ordered: September 27th, 2017
Shipping estimate email: Jan 27th, 2021
Shipping estimate: March 15th 19th, 2021


So far, it looks like 500 phones / month.


Note that it does not mean that 5000 phones will be shipped in 10 months :wink:
The rate is increasing as Purism set up their delivery services and verifies the hardware.


Hi there,

my situation is like this:
* order to Germany on 20th of September 2017
* assigned to Evergreen
* got a Shipping Estimate Mail today (27th of January 2021)
* it estimates shipping between February 14th - 19th (2021 :slight_smile: )


Got my estimate :slight_smile:
Ordered: Friday 29th September 2017.
Shipping estimate email: Wednesday 27th January 2021
Shipping estimate: March 15th 19th, 2021

@Kyle_Rankin I very much appreciate the updates about what progress has actually happened, and what the next steps are. It seems to me that most of the disquiet on the matter of updates has come not from news in general but from differences in interpretation about whether future dates were given as promises, estimates or complete guesses. I never really took any of the future dates as absolute promises, so I’m fairly contented with how it’s all gone. I don’t want to get into assigning blame for the differences in interpretation.