New Post: Librem 5 Update: Shipping Estimates and CPU Supply Chain

I think a lot of the disquiet has also come from mismatched expectations. i.e. specifically when Purism said Evergreen would start shipping in November I think a lot of people probably assumed that meant the entire batch and backlog would be produced and shipped around then (within a few weeks max).

I think the idea that multiple production batches over multiple months would be needed to ship the entire batch hadn’t occurred to a lot of people at all at that point, though it’s since become obvious that for Purism, that was always going to be the case and perhaps was thought so obvious, it wasn’t highlighted enough in communications.

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  • order to UK on 28th of September 2017
  • assigned to Evergreen
  • got a Shipping Estimate Mail today (27th of January 2021)
  • it estimates shipping between March 15th - 19th (2021)
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Holy crap, I ordered Jan. 2019, I’ll probably get mine next year…lol.

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I also ordered in January 2019, but from what I’ve seen estimates point to the purchase density not being linear and in turn order date is less important than order number for those of us farther out.

Based on the non-official estimates I’ve seen once we get past the November 2017 orders we should start seeing months of orders go out instead of days. It appears that there is a much higher order density in the first 90 days of orders than all of 2018.

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right first 3 months were generating 1k orders a month, while three next years were generating 1k orders a year (very rough approximation). So if we take 500 phones a month (shipment) that would make 6 months (5, one already passed) to cover backlog. Give or take for speed increase / order volume increase after Q3’19.

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I ordered in August

I see with happines that the order date of people who got their mail (here 28th of September) is coming closer and closer to mine (October 7).

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welcome to Patience, Colorado !

Just got my estimate a few minutes ago. mid-October 17 turns to “May”.
Some early October-orderers seem to be still waiting, but that might be a matter of minutes or hours.
Also, in the matrix channel, Kyle just said

it looks like now that we have paired CPUs with customers, that the shipping estimates will extend through orders placed on Oct 20 2017 *

*campaign end

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Just got my email.
Ordered: 10/09
Expected: April
Feels pretty anti-climactic.

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What’s your estimate? You are right ahead of me.

Still about 500 phones /month. Pretty disappointing.

Numbers from: https://forums.puri.sm/t/estimate-your-librem-5-shipping/11272

Perhaps Purism don’t want to overpromise anymore…

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Well… these are labeled as reliable estimates…

Just was informed about estimated shipping in April, my order date is October 7, 2017. There is light at the end of the tunnel :slight_smile:

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Like @guru, I ordered 7 Oct, 2017, and I just got my estimated shipping for April! Therefore, at least they’re internally consistent :wink:

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Only 62 days to April! :slightly_smiling_face:

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That’s an April-foolish way of calculating that :stuck_out_tongue_winking_eye:

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Yes, it is.

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I am so frustrated that I want to eat the table in front of me!

I ordered at the end of September 2017 and have not yet received the confirmation email from PURISM. When I saw on the forum that people who had ordered at the same time as me had received the confirmation email, I thought that something was wrong.

I sent a message to support@puri.sm and they confirmed that they had sent the email to the address used when ordering but that it had been returned.

In fact, they didn’t take into account the email address change I made last year on shop.puri.sm/my-account/ (My former email provider closed his service last year).

Because of this silliness, it looks like I lost a month… but what’s one month out of years of waiting, you may ask…

Well, it will be better tomorrow! Tonight, I’m angryyyy!

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