Are you feeling bad of truth or ashamed? What are you feelings when I am talking in a such way? What is the problem?
It’s inappropriate language and against the rules of the forum.
Just ignore the words you do not like or use Facebook.
and yes instead of pointing me how to write the comments sometimes ask Purism why are they deleting the comments, even those which does not contain any inappropriate language. Ask them why are they behaving like Facebook @amarok ?
Which your comments were deleted? In this thread they were hidden because the community flagged them. No action by Purism is necessary for that.
I think the reason your posts are getting deleted is because you’re consistently breaking the rules.
What exactly are you trying to accomplish with these rage-filled diatribes?
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Which rules are broken by me, please write down them?
Which rules are broken by Purism, write down them as well?
Lets compare. OK @themaskjester, @fsflover?
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I also HATE Purism SooooOOooo much because:
- They didn’t cure cancer
- They didn’t solved world hunger
- They didn’t sent me super-powers with my orders
I think I’m going to post that on myspace if they don’t solve everything next week !
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It is clear that these posts will continue to come everybody. Sure, the OP probably was over the top, but they will continue.
Unless I am wrong, the crucial thing now is the resumption of L5 production in October. Purism has been silent on that so I hope that its all ok. Seriously, if that date is pushed back (regardless of reasons) and Purism don’t say anything about it there are going to be a lot more of these posts.
The track record of poor communication is adding to this maelstrom. I just hope that the planned recommencement of the L5 goes as stated. I would have thought that an update on this by now would have been prudent. There are a LOT of apprehensive people here.
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Purism now has every reason to keep your money and not to deliver their goods to you since you insulted them in any possible way which is reputation-damaging and accusations of untrue things.
I, for my part, will file a lawsuit against you since its Defamation and I have your post and its replies uncensored in my email client.
My lawyer will be in touch with you per PM within the next few days.
Please let’s stop feeding the flame war. There’s little new or informative stuff in the last bunch of posts.
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With all respect to author of this thread.
Know your rights.
nothing stops you from issuing “charge back” procedure in your bank to get money back.
FYI: charge back is part of Card Companies policy to protect users from scam.
when you open it, it will be a purism problem to prove that they fulfill order, otherwise guilty as charged.
you will get your money.
however spamming forums with frustration… it’s not an way of solving things.
i agree that purism shop terms and conditions are not fully OK, especially in context of order cancellation, however you clicked agree on them, otherwise you wouldn’t be able to make order.
i was in similar position like you some time ago - ordered in march 2020 , and opened refund request, but i decided to wait for my order be ready to ship and then resign…
i changed my mind in a moment when got notification that my L14 is ready.
And today after a month with that laptop i can say it was worth wait.
anyway. oyu have to understand purism is a small company made mostly by technology and privacy enthusiasts. they don’t have resources like dell/apple to press suppliers - no laverage point.
ask your self a questions - how many units can be in batch? 1k? maybe 2k?
why? simple, they have to pay for hardware before they will sell it…
i am pretty sure there is no bad will within a purism. they try to build devices without taking loans…
about your agressive posts. hell yeah they need to be deleted!!! not because you are showing your frustration, because how you are doing that.
i was thinking i am troll when i was shooting to company for “nasty hotfix” on board…
well my messages had constructive impact and never got deleted.
your don’t have anything constructive.
you wish get your money back ?! sure go to your bank and submit charge back… it takes 10 minutes you will get money within a 14 days.
So stop behaving like f*ing kid, and use your brain.
Instead of playing troll and spamming forum with your frustration, get your money back from bank.
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The thing is, many people here seem to expect a daily or weekly update on a situation that may not even be possible to update yet, because Purism doesn’t have any new information at all. It’s the equivalent of “Are we there yet? Are we there yet? When will we get there?” from the kids in the back seat of the car.
They can’t have any new information because everything’s disrupted, they don’t own their suppliers, and their suppliers can only make estimates at the moment anyway, which means Purism can only give estimates, which they have already done.
Besides, every time Purism publishes an estimated timeline, people here latch onto it as if it were a legally-binding contract.
The frustration of not knowing and not having a product you ordered long ago is completely understandable, and if you now have doubts about why you decided to support this important project in the first place, or if your financial situation has changed, then by all means take action to extricate yourselves. But berating and accusing Purism is not the way to go about it.
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My understanding was that Purism were going to give monthly updates? At any rate I wouldn’t expect daily or weekly updates, but statements reaffirming that things are still on track would reassure a lot of people.
This fire is going well enough as it is without more being added, but seriously, inferring that their communication is ok is hard to defend.
Yes, except that currently no phones can be shipped until October, so which exactly monthly updates do you expect?
There is a science named “Risk management”. If Purism and you - @amarok are not aware of it go and be familiar with it first and then start to talk (or doing the business). If Purism failed with some parts of his business that is the problem of their management not the customer (or investors). I hope that made it clear to you. No investor will invest to such company with such poor management.
Actually, it is our problem as customers, because if Purism fails and goes out of business, then there isn’t another company that is going to replace its products or pick up its development work.
Although the HP Spectre 360 has a kill switch for the webcam and several Thinkpads have sliding shutters over their webcams, Purism is the only company that makes laptops with comprehensive hardware kill switches (webcam, microphone, WiFi and Bluetooth). Purism maintains the leading 100% free software distro (according to distrowatch.org’s rankings), and is the only company making new laptops that publicly aligns with the goals of the FSF.
Of the roughly 3 dozen Linux hardware companies in the world, there are only 4 that I know of which pay for any software development (Purism, System76, Raspberry Pi Foundation and Google). System76 and Raspberry Pi F. maintain their own distros and they develop FOSS code for their own hardware (like ec and raspi-config), but only Purism and Google are contributing code that isn’t specific to their hardware, such as Linux graphical user interfaces and user applications.
Purism managed to raise $2.05 million in convertible notes over the last 37 days, so clearly there are some investors who see value in the company. (The web page currently lists $4.55M, but it started with $2.5 million, which I presume was the $2.5M that Purism raised in December 2019.)
I assume that investors look at it this way: There’s about 20 companies currently selling Linux laptops (not including Chromebooks), but there are only 6 companies that custom design their Linux laptops (Purism, Dell, Lenovo, Star Labs, PINE64 and OLIMEX). There are only two that maintain their own Linux distros (Purism and System76), only three that offer new laptops with Coreboot preinstalled (Purism, System76 and Star Labs), only two that offer Heads and verifiable boot (Purism and NitroKey), only two that do any software development (Purism and System76), and only one that offers hardware kill switches (Purism) and only two that offer anti-interdiction services (Purism and NitroKey). When looking at the Linux phone market, there are 6 companies selling Linux phones (Purism, PINE64, Hallo Welt Systeme (Volla Phone), F(x)tec, jolla-devices.com and Planet Computers), but 2 of those are installing Linux in existing phones (Hallo Welt Systeme and jolla-devices.com). Only 2 offer only Linux and are fully committed to it (Purism and PINE64), only 2 run on Linux drivers (Purism and PINE64), only 2 are aiming to eventually use a standard Linux kernel (Purism and PINE64) and only 1 does any software development (Purism).
Given the growing demand for user-verifiable security, privacy and Linux devices in general, there is logic to investing in Purism despite its production problems, because it is doing so much more than other Linux companies.
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It is not the problem of the customers why Purism fails. It is the problem of their (mis)management Thats all. If Purism fails, it fails. We can do nothing here as a customers. Also the fact they are doing some work on privacy stuff does not make them reliable partner. Do you understand? The first and foremost thing here is the TRUST (and reliability). Purism does not prove itself as a reliable partner.
It seems like you’ve had problems with getting messages deleted. Instead of going to Reddit maybe you could try LibremSocial? Or Mastodon. It would be interesting to see how those work with censoring. Just a suggestion. I understand that you’re frustrated. Luckily I received my L5 before the delivery problems.
If you received your L5 before the delivery problems then you simply can not understand me.